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Guest Experience Trends: What to Watch in ‘16


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There have been countless reports and studies on guest-facing trends for the coming year. And there’s no shortage of trend-related articles on Hotel News Now.


But what exactly can travelers expect in 2016 when it comes to guest experience? HNN sought to answer that question with this virtual roundtable. We asked hotel industry folks with an array of backgrounds the following question:


What’s a trend not on everyone’s radar that will affect the guest experience in 2016?


(Read more at: HotelNewsNow.com)